Comscore recently held a webinar on state of Internet in Asia pacific which threw up some very interesting data and some obvious questions regrading the Indian Internet 

  1. India has 35.4 Million users of Internet according to comscore which is up by 17% over last year ( ages 15+ accessing internet from home or work computer) which makes it the third largest in Asia pacific after China and Japan
  2. 77% of Indian web audience is under the age of 35 and 41% is below the age of 24
  3. Audiences in almost all major Asia Pacific regions consume internet content in their local languages with the exception of India
  4. Books and Computer Software are the only 2 categories where  e commerce is gaining some small traction otherwise pure ecommerce ( non travel) is very much in its infancy in India.
  5. Entertainment reaches 63.8% of  Indian internet users and Indian users spend on an average 1.3 hours in a month on this which is half of APAC average.
  6. Indian users spend the lowest amount of time online in Asia Pacific at 11 hours in a month which is half of that of global average of 22.4 hours
  7. News information sites reached 41.8 % of users in India
  8. Average searches per searcher is also the lowest in India.
The above data points out that internet is yet to mature in India and there is lot of scope for growth and secondly this growth is likely to only come when local languages become dominant on the internet as is evident from places in Asia Pacific especially China. A search in Hindi (हिंदी) on Google will lead you at least 5-10 times lower number of results compared to that in english. Indian audience are young and have not started spending a lot of time on the internet yet and don't move away from there core work of email, social networks etc which is why other sites in India have struggled to gain traction in India.. But then there is another way  to look at this data that India has huge potential of growth and as the internet audiences matures and grow older they will become more valuable and will start exploring internet for more useful informations and then those who already built a brand name over a period of time will be hugely successful.

Synovate surveyed around 11,400 from 16 markets across the world to find out what they had changed about their money management style and attitudes in the year since the global financial crisis hit. In India the respondents were only from the 4 metros so you have to take the results with a pinch. The key insight that this survey brings is that despite the recession causing more people in developed countries to move towards safer avenues the percentage of population doing so is still lower than compared to India where more than 50% of population still prefers Bank deposits. Amazingly India topped two categories of questions for the answer to what they would do if US$1,000 landed in their lap today 21% said that they would put it in a bank cash deposit while 12% said they would buy an insurance policy both highest across the world. The results are summarized in the picture below ( more at Synovate press release )

Survey:Digital Marketing in India CMO's perspective

Digital agency Sapient Interactive has released the findings of a survey, titled Digital Marketing: The CMO perspective. The survey figures out the views of chief marketing officers (CMOs) or marketing heads of 52 organisations represented by sectors such as automobile, airlines, telecom and FMCG on various aspects of digital marketing and commerce. The findings are based on interviews conducted among respondents

  • 17 % of the overall advertising spend goes to digital media, while 24.7 % and 19.4 % of the total advertising amount is allocated to print and TV respectively. Outdoor gets 10 %, while 4.5 % ad spend is allotted to radio.
  • 33 % of the CMOs feel that they are over-spending on print advertising while 22 % on television.
  • 59 % of the respondents would like to invest more in digital advertising.
  • Maximum number of CMOs rated website advertising or product based microsites as most effective. Viral campaigns are regarded as the least effective way of digital advertising. Website advertising and viral campaigns get an average weighted score of 100 and 30.7 respectively.
  • Search marketing campaigns (score of 94) and e-mail marketing (score of 90) are considered as the 2nd and 3rd most effective ways of digital advertising respectively. Banner ads received a score of 78.
  • Almost 100 % of the respondents agreed that the main constraint in adoption of the digital medium for advertisement is the lack of understanding of metrics used to measure the effectiveness of digital advertisement. Another difficulty mentioned by CMOs in adoption of digital media is the inability to adapt traditional media practices to new media.
  • 75 % felt that in the current economic climate, digital channels would take on a greater focus in their overall marketing strategy.
  • Sectors most at ease with adapting to digital media include- Travel, Insurance, Airline/ hospitality, financial services and IT.
Source: Afaqs

Edelman in collaboration with Brandtology, which provides business and brand online intelligence services have unveiled a Digital Brand Index for India. This was built by analyzing conversations in Indian social media sites. However I must warn you that these results should be taken with a pinch of salt since the largest channel which they mention for social media is twitter which has only 1.4 million users in India. The key findings of the index are


  • Findings show a technology brand is mentioned online once every two minutes
  • 74,452 online conversations pertaining to 96 large technology brands, contained within 423 influential channels were monitored between July and September 2009 – Averaging at one brand mention every two minutes.
  • Google and Microsoft topped the rankings by way of volume of conversations, securing approximately 20% and 12% of all monitored conversations, respectively.
  • Yahoo!, Intel and Sony complete the Top 5 list, securing 14% of the overall conversation amongst them.
  • While Internet & Software brands lead the conversations online, Mobile & Telecommunications brands like Nokia and BlackBerry, as well as Consumer Electronic Brands like Dell, Samsung and LG also feature in the Top 10.
  • Twitter emerged as the “buzziest” channel in India with almost 60% of the overall conversation share.
  • Select online forums, including the Chip India Forum, TechArena Community Forum, Digit’s Technology Discussion Forum and DigitalPoint Forum, emerged as other key hubs where technology related conversations take place, securing approximately 16% of the conversations amongst them.

Nielson Upper Middle and Rich in India Survey 2009

Nielsen has just declared results of its Upper Middle and Rich (UMAR) survey. The survey covered more than 18,250 individuals across 35 Indian metros. The survey has identified three segments of affluence from lifestyle and consumer durables mapping and estimates that there are 2.5 million population belonging to urban rich segments in India.

  1. 2.2 million belong to the Upper Middle segment (owning a car and a computer)
  2. 0.2 million households belong to the Upper-Upper Middle segment (owners of a car, computer and LCD television).
  3. The Rich segment (owners of a car, computer and LCD television, and have holidayed abroad) consists of about 0.1 million households.
Interestingly most of people belonging to this group are heavy users of internet.The key highlight of this survey are:
  1. Half of the targeted consumers are schooled in English
  2. English is the preferred language for newspapers however the television programmes watched are more in regional languages.
  3. Nine in ten affluent individuals own a house; three-quarters have a fully automated washing machine; and nearly two in five affluent individuals have a home theatre and modular kitchen.
Media Reach:
  1. 98 per cent of the individuals watch TV;
  2. 70 per cent read English dailies;
  3. 67 per cent watch movies outside home;
  4. 55 per cent use the internet at home;
  5. 54 per cent listen to the radio;
  6. while 38 per cent and 10 per cent read magazines and English business dailies, respectively.
Recession:
40-50 per cent of the respondents saying that their expenditure on travel, luxury accessories, fuel, vehicle usage, branded garments and consumer durables has seen no change. However, spending on luxury accessories and vacations, compared to other items, has reduced due to recession.

Lifestyle:
  1. Fine dining is high among this section of the society, with eight in ten individuals going out for meals often.
  2. Shopping is also a fad. Nine in ten prefer to shop at modern retail stores – articles of interest include footwear, jewellery, handbags, sunglasses, cosmetics, fragrances, pens and watches.
  3. Respondents are found visiting gymnasiums, spas and beauty parlours, with three in ten visiting a parlour or spa once a month.

The survey ranks Delhi, Bengaluru, Greater Mumbai and Chennai as the most affluent cities in India, followed by Hyderabad, Kolkata, Kochi, Pune, Jaipur and Ahmedabad, respectively.
Source: afaqs